Customer Testimonials & Reviews

I bought a car at Karplus Warehouse about 10 days ago.  And when I stopped by, they were so busy; I had to wait for thirty minutes to find a salesperson.  After my test drive, I received a Carfax while they performed a credit check. Total time spent was two long hours for my complete purchase. They were very busy and I made a mental note not to purchase cars on weekends, from now onBrian T. Altadena, CA

 

Eddie helped me out tremendously when I went in to look for a specific car I could not find anyplace else.I was worried about a used car lot, but I found what I wanted. A little rough around the edges, but Eddie made sure the car was road worthy for me. It took a week but he never lost patience with me. I have had the car a week, my mechanic did an alignment, but said that the car drove just fine, so I drove it to Palm Springs and back… in the rain.. in a BMW Z4. Not one hiccup, not one sputter. The car ran amazingly well. I’ll be back in the new year to get one of their Mini Coopers for my girlfriend. If you are buying a used car and don’t do research on what to look for or a buyer’s guide, you can’t fault anyone but yourself. Certainly not a salesman. Know what you want, know what it’s worth, know what to look for and what to ask.  Tim H. Santa Monica, CA

 

My husband and I recently purchased 2 cars a 2008 Honda Accord and a 2009 Mercedes gl450 from this lot. We are both extremely happy with the wonderful service we received and  the people that we met. Ken, Oliver and Miguel were a pleasure to work with and made both transactions smooth and easy. I will continue to do business with them and I will refer all of my friends and family to Ken and Oliver. I have bought 29 cars in the past 12 years and this was by far the best experience we have has. Not to mention we both love the cars we bought.  Delisa F. Chatsworth, CA

 

They make the potentially horrific car buying process pretty easy & comfortable! Don’t judge a book by it’s “cover”. They don’t have all the bells and whistles like a luxury dealership, but they will take your “challenged” credit and get you approved and into a vehicle if you need it. Downside is, financing is pricey, but we anticipated that =( They have an “as is” policy – you can buy the extended warenty thru a private company, which we did. Anyone who complains their car fell apart after unfortunately didn’t pay attention to all of that first.  Very kind salesman (James & Renee) and a super thoughtful finance guy (John) who even brought food to my daughter during our few hours there. Can’t say enough good things about them! When other dealerships looked at us like junk, they treated us like royalty! Thank you!!  Kimberley B.Los Angeles, CA

 

I purchased my car here a couple of weeks ago. They have a good selection and I love that they worked with me because of my bad credit. No complaints. I love my car 🙂 Lola G. LAKE VIEW TERRACE, CA

 

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